Option four

Retain a team to run the whole outbound motion

The short answer

A retained team builds the target list, writes the sequences, sends the email, makes the calls and reports on it. You are buying a playbook and the people to run it. Useful when nobody in house has done outbound before, expensive to keep running once you have.

Typical cost
$3,000 to $12,000 a month, usually on a three to six month term

Retainers are paid whether or not the month produced pipeline. Data, sending infrastructure and dialer costs are sometimes billed on top.

Who it suits
Teams building an outbound motion from zero

Compare it against delivered prospects before you commit to a term.

What you get

Features included

Strategy and profile work

They define segments, messaging and offer before anything is sent.

Sequence writing

Email and call scripts produced and iterated by their copywriters.

Sending infrastructure

Domains, inboxes, warmup and dialer set up and maintained for you.

Calling and follow up

Their SDRs work the sequences and hand over interested replies.

Reporting cadence

Weekly or fortnightly reviews on sends, connects, replies and pipeline.

Use cases

When this is the right call

  1. 01

    First outbound motion

    Nobody in house has run outbound and you want a working playbook fast.

  2. 02

    A new product launch

    A concentrated push with dedicated messaging, separate from the core team.

  3. 03

    Enterprise segment entry

    Longer cycles and heavier research where a specialist team earns the retainer.

Honest read

Strengths and limits

Where it wins

  • The whole motion is handled, not just one piece
  • You get a documented playbook you can bring in house later
  • Senior strategy attention in the first months

Where it costs you

  • The retainer holds whether or not the month worked
  • Slow to start, with setup and warmup before the first real send
  • Results depend on who is actually staffed to your account
  • Costs more per month than most teams' entire data budget

Side by side

Managed outbound next to delivered prospects

PointManaged outboundLeadNumbers delivery
Monthly commitment$3,000 to $12,000 retainerFrom the entry plan, cancel or change any month
Time to first callWeeks of setup and warmupFive free sample prospects, then daily delivery
Who owns the playbookHanded over if the contract says soAlways yours, along with every contact
What you are buyingPeople and processCallable prospects your team works directly

FAQ

Questions buyers ask

When does a retainer make sense?

When nobody in house has run outbound and you want the playbook built quickly. Once you have reps who can dial, the same budget buys far more conversations as delivered prospects.

Can I bring it in house later?

That is the sensible plan. Keep the messaging and hand your reps a daily list of matched prospects instead of the retainer.

Do agencies include the data?

Some do, some bill it separately. Ask what the data line costs and whether you keep the records when the contract ends.

Keep comparing

The other ways to fill a pipeline