Glossary
B2B outreach compliance
Different regimes apply in different places, covering consent, disclosure, record keeping and the right to be removed. Business contact data generally enjoys more latitude than consumer data, but it is not unregulated.
Practical obligations that hold almost everywhere: identify yourself, state why you are calling, keep records of source and consent status, and remove people on request.
Buyers should ask any data vendor where records come from, how often they are refreshed and how removal requests are handled. A vendor that cannot answer is a risk.
How we handle it
Sourcing provenance is recorded per record, opt-outs are honoured within one business day, and the data-quality page sets out how records are built.
Related terms
Keep reading
Do not call (DNC)
Registries and internal lists of numbers that must not receive unsolicited sales calls.
Opt out
A person's request to stop being contacted and to have their record removed.
Suppression list
Records you never want contacted, including customers, live opportunities, partners and opt-outs.